Conditions d’utilisation
Terms of Service
Overview
Welcome to Cado Surgo.
The terms “we”, “us” and “our” refer to Cado Surgo, operated by Zbigniew Szcząchor, located at ul. Wyszyńskiego 50/53, 22-400 Zamość, Poland, VAT/NIP Number: 9222667287.
Cado Surgo operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience. Our store is powered by Shopify, which enables us to provide our services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when using our website, online store, and services.
Please read these Terms of Service carefully before accessing or using our website. By visiting our website, interacting with it, or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or our Privacy Policy, you should not use or access our services.
Section 1 – Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or place of residence.
To use certain parts of our services, including browsing our online store or purchasing products, you may be required to provide specific information such as your e-mail address, billing details, payment information, and shipping address.
You represent and warrant that all information you provide to us is accurate, current, and complete, and that you have the necessary rights to provide such information.
You are responsible for maintaining the confidentiality and security of your account and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
Section 2 – Our Products
We make every effort to display our products and services as accurately as possible. However, please note that product colors, details, and appearance may vary depending on the device, screen settings, and configuration used to access our online store.
We do not guarantee that the appearance, quality, or details of any products purchased will fully match what is displayed on your screen.
All product descriptions are subject to change at any time without prior notice. We reserve the right to discontinue any product at any time and to limit the quantity of products offered to any person, geographic region, or jurisdiction.
Section 3 – Orders
By placing an order, you make an offer to purchase the selected product or products. Cado Surgo reserves the right to accept or reject any order at our discretion.
Your order is not accepted until we confirm acceptance of the order. Before accepting your order, we must receive and process your payment.
Please review your order carefully before submitting it, as we may not be able to cancel or modify an order once it has been accepted or processed.
If we reject, change, or cancel an order, we will attempt to notify you using the e-mail address, billing address, or phone number provided at the time of placing the order.
Purchases are subject to returns or exchanges only in accordance with our Return Policy.
You represent and warrant that products purchased by you are intended for personal or household use and are not intended for commercial resale or export.
Section 4 – Prices and Billing
Prices, discounts, and promotions may change without prior notice. The price charged for a product or service will be the price displayed at the time your order is placed and will be confirmed in your order confirmation e-mail.
Unless expressly stated otherwise, prices may not include taxes, shipping costs, handling fees, customs duties, or import charges.
From time to time, we may offer promotions that are subject to separate terms and conditions. In the event of any conflict between promotional terms and these Terms of Service, the promotional terms will apply.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our online store. You agree to promptly update your information, including your e-mail address and payment details, so that we can complete your transactions and contact you when needed.
Section 5 – Shipping and Delivery
Shipping options, costs, and estimated delivery times are displayed at checkout where applicable.
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, incorrect shipping information, weather conditions, holidays, or events outside our reasonable control.
For international orders, the customer is responsible for any customs duties, import taxes, handling fees, or other charges that may apply in the destination country.
More detailed information is available in our Shipping Policy.
Section 6 – Intellectual Property
All content available through our services, including but not limited to trademarks, brand names, text, images, graphics, product reviews, videos, audio materials, designs, layout, and other content, is owned by Cado Surgo, its affiliates, partners, licensors, or respective rights holders and is protected by applicable intellectual property laws.
These Terms of Service allow you to use our services for personal and non-commercial purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any materials from our services without our prior written consent.
No part of these Terms of Service grants you any rights or licenses in relation to any trademark, copyright, patent, or other intellectual property owned by Cado Surgo, Shopify, or any third party.
The names, logos, product names, service names, designs, and slogans of Cado Surgo are trademarks or property of Cado Surgo or its respective owners. Shopify names, logos, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, and trademarks appearing within our services belong to their respective owners.
Section 7 – Optional Third-Party Tools
We may provide access to third-party tools that we do not monitor and over which we have no control.
You acknowledge and agree that such tools are provided “as is” and “as available”, without any warranties, representations, or conditions of any kind. We are not liable for any use of optional third-party tools.
Your use of optional third-party tools is entirely at your own risk and discretion. You should make sure that you understand and accept the terms under which such tools are provided by the relevant third-party providers.
We may also offer new features, tools, or resources through our services in the future. Such new features will also be subject to these Terms of Service.
Section 8 – Third-Party Links
Our services may contain materials, links, or embedded features provided by third parties. We are not responsible for examining or evaluating the content, accuracy, or policies of any third-party websites or services.
If you access third-party websites or services, you do so at your own risk.
We are not responsible for any loss, damage, or issues related to your access to third-party websites, or your purchase or use of products, services, resources, or content from third-party websites.
Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.
Section 9 – Relationship with Shopify
Cado Surgo is powered by Shopify, which enables us to provide our online store and services.
However, all sales and purchase transactions are made directly with Cado Surgo. By using our services, you acknowledge and agree that Shopify is not responsible for any aspect of the sale between you and Cado Surgo, including any injury, damage, or loss resulting from the purchase of products or services.
You expressly release Shopify and Shopify’s affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Cado Surgo.
Section 10 – Privacy Policy
All personal information collected through our services is subject to our Privacy Policy.
Because our store is hosted by Shopify, Shopify may collect and process personal information related to your access to and use of our services in order to provide and improve the services.
Information submitted through our services may be transferred to Shopify and third-party service providers, which may be located in countries other than your country of residence.
Please review our Privacy Policy for more detailed information about how we, Shopify, and our service providers collect, use, and protect your personal information.
Section 11 – Feedback
If you send, post, e-mail, or otherwise provide us with ideas, suggestions, feedback, reviews, proposals, plans, or other content, you grant us a worldwide, perpetual, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such feedback in any medium and for any purpose, including commercial purposes.
You represent and warrant that you have all necessary rights to provide such feedback and that your feedback does not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
We are not obligated to keep feedback confidential, pay compensation for feedback, or respond to feedback.
We may monitor, edit, or remove feedback that we consider unlawful, offensive, threatening, defamatory, obscene, inappropriate, or otherwise objectionable, or that violates intellectual property rights or these Terms of Service.
Section 12 – Errors, Inaccuracies and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, shipping charges, delivery times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice, including after an order has been submitted.
Section 13 – Prohibited Uses
You may access and use our services only for lawful purposes.
You agree not to use our services, directly or indirectly:
a) for any unlawful purpose or in bad faith;
b) to violate any applicable laws, regulations, or local rules;
c) to infringe upon our intellectual property rights or the rights of others;
d) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against any person;
e) to submit false or misleading information;
f) to upload or transmit viruses, malware, or other malicious code;
g) to send spam, phishing messages, chain letters, or unsolicited promotional materials;
h) to impersonate any person or entity;
i) to interfere with or bypass security features of our services;
j) to scrape, extract, copy, duplicate, sell, resell, or exploit any part of the services without our written permission.
We reserve the right to suspend, disable, or terminate your access to our services if we determine that you have violated any part of these Terms of Service.
Section 14 – Agents and Automated Access
This section applies if you use, enable, or authorize any software, service, or automated system to access, use, or interact with our services on your behalf.
No automated system, bot, crawler, scraper, agent, or similar technology may access or interact with our services unless it clearly identifies itself and complies with all applicable technical and legal requirements.
We may restrict or block automated access to our services at any time, including through technical measures.
Section 15 – Termination
We may terminate these Terms of Service or suspend or prevent your access to our services, in whole or in part, at our discretion and without prior notice.
You remain responsible for all amounts due up to and including the date of termination.
The sections concerning intellectual property, feedback, termination, disclaimers, limitation of liability, indemnification, severability, waiver, entire agreement, assignment, governing law, privacy, and any other provisions that by their nature should survive termination will continue to apply.
Section 16 – Disclaimer of Warranties
The information provided through our services is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of such information. Any reliance on such information is at your own risk.
Except as expressly stated by Cado Surgo, our services and all products offered through our services are provided “as is” and “as available”, without any warranties, representations, or conditions of any kind, either express or implied.
We do not guarantee that the use of our services will be uninterrupted, timely, secure, or error-free.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
Section 17 – Limitation of Liability
To the fullest extent permitted by applicable law, Cado Surgo, Shopify, our partners, affiliates, employees, contractors, service providers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages.
This includes, but is not limited to, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or similar damages arising from your use of our services or any products purchased through our services.
Nothing in these Terms of Service limits or excludes liability where such limitation or exclusion is not permitted by applicable law.
Section 18 – Indemnification
You agree to indemnify, defend, and hold harmless Cado Surgo, Shopify, our affiliates, partners, employees, agents, contractors, licensors, and service providers from any claims, losses, damages, liabilities, or expenses arising from:
a) your breach of these Terms of Service;
b) your violation of any law or third-party rights;
c) your access to or use of our services.
Section 19 – Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be considered severed from these Terms of Service.
This will not affect the validity and enforceability of the remaining provisions.
Section 20 – Waiver and Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this website, constitute the entire agreement between you and us and govern your use of our services.
Any ambiguities in the interpretation of these Terms of Service shall not be interpreted against the drafting party.
Section 21 – Assignment
You may not assign, transfer, or delegate these Terms of Service or any of your rights or obligations under them without our prior written consent.
We may assign, transfer, or delegate these Terms of Service and our rights and obligations without your consent or prior notice.
Section 22 – Governing Law
These Terms of Service and any separate agreements under which we provide services to you shall be governed by and interpreted in accordance with the laws applicable to the registered location of Cado Surgo.
Cado Surgo is operated by Zbigniew Szcząchor, located at ul. Wyszyńskiego 50/53, 22-400 Zamość, Poland.
Nothing in these Terms affects any mandatory consumer rights that may apply under the law of your country of residence.
Section 23 – Headings
The headings used in these Terms of Service are included for convenience only and do not limit or otherwise affect the meaning of these Terms.
Section 24 – Changes to the Terms of Service
You can review the current version of these Terms of Service on this page at any time.
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes on our website.
It is your responsibility to check this page periodically for changes. Continued use of our services after any changes are posted constitutes acceptance of those changes.
Where required by applicable law, we will notify you of material changes to these Terms of Service.
Section 25 – Contact Information
Questions regarding these Terms of Service should be sent to us at:
Our contact details are:
Cado Surgo
Zbigniew Szcząchor
ul. Wyszyńskiego 50/53
22-400 Zamość, Poland
VAT/NIP Number: 9222667287
E-mail: store@cadosurgo.com